License Not Working

Step-by-step fix

1. Go to your portal and copy the license key using the copy button
2. Go to Theme Settings (gear icon) → License
3. Delete the current key, paste the copied one, and Save
4. Check the domain — the license is locked to a specific store. Make sure you're editing the right one.

"Already in use"

The license is activated on a different store. Go to your portal and use Change Domain to transfer it.

"Domain mismatch"

You're trying to use the license on a store it's not activated on. Either activate it on this store (if it's not activated elsewhere) or transfer it.

Still not working?

Chat with support with your license key (first 4 characters is enough) and the error message. We'll fix it within the hour.