How Licenses Work

License activation, domain locking, and transfers

How Licenses Work

One license = one store

Each license activates on one Shopify store. Kenso Lite includes 1 license. Kenso Pro includes 5.

When you activate, the license locks to your store's auto-generated Shopify domain — the one with random characters like bknzyb-jv.myshopify.com. This domain is permanent and unique to your store.

What the license unlocks

Without a license, the theme shows a setup screen. With an active license you get all 140+ features: premium sections, AI chatbot, spin wheel, bundle builder, live sales notifications, and everything else.

Your license key

Your key is in your Customer Portal. It looks like XXXX-XXXX-XXXX-XXXX.

Changing stores

Both Lite and Pro customers can transfer their license to a different store in the portal. Click "Change Domain" on any license. There's a 14-day cooldown between transfers.

Custom domains don't affect your license

Your license is locked to your auto-generated domain, not your custom domain. You can freely add, remove, or change custom domains (like mystore.com) without affecting your license at all.

Still need help?

Our support team is available Mon-Sat, 9am-5pm EST.

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